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Please allow 1-3 business days for your order to processed and fulfilled. Shipping time is dependent on location.

Shipments within the United States will arrive in 3-5 business days. International orders will arrive in 5-22 business days, depending on destination.

Due to complications related to COVID-19, please note that all carriers are experiencing potentially unexpected delays, which may increase the quoted timeline to receiving a package. 

For items that are in a clean, unworn condition with the original hang tags intact, a full refund may be issued within 30 days of purchase. PYNRS credit of equal value may be issued for all returns within 60 days of purchase. Please include the original packing slip when shipping back.

We don’t accept returns for items that have been worn or washed. We will cover the shipping costs for domestic returns and exchanges coming from anywhere in the United States only.

We do not currently offer free international returns or exchanges and do not cover the shipping costs for international returns and exchanges. For international exchanges, we will cover the cost of the shipment back to you — but you are responsible for covering the cost exchange back to us.

Your pre-order product will ship in 6-9 weeks. We will send you an updated timeline as it becomes available.

Due to complications related to COVID-19, please note that all carriers are experiencing potentially unexpected delays, which may increase the quoted timeline to receiving a package. 

We accepted payment by credit card (VISA, Mastercard, American Express), debit card, Shopify Pay, Apple Pay, Google Pay. Use Shopify Pay for quick, express checkout.

Orders shipped within the US will not be subject to duties. PYNRS is not responsible for customs fees or duties charged on international orders. To calculate how much you will be charged for your order, visit

Gift cards can be purchased in denominations of $50, $100, $150, $200 and $250. They are delivered digitally by email, can be forwarded to another recipient and never expire.

See the size guide for correct sizing. If in doubt, feel free to send us an email at

Detailed care instructions can be found on the label of your garment. Machine wash inside-out with cold water and tumble dry on low heat or line dry. For best results use mild detergent and avoid the use of fabric softener and dryer sheets.

If an item is sold out but has plans to be restocked, we'll include a button for you to request notification when the item is back in stock. If you don't see a place to be notified but want to request an item be brought back, please write to us and let us know at

Feel free to use our Contact page to get in touch anytime. Alternatively, our team can be reached by email at

The majority of our collection, with the exception of our Crewneck Sweatshirt and Wool Beanie, is made from European Performance Fabrics made in Italy. We work with 2 mills that have proven the highest level of commitment to sustainability through the implementation of innovative environmental policies, and creating a truly sustainable supply chain.

These mills focus on a deep respect for man and for our environment - they safeguard the health of their staff, the local communities and the global eco system. Their commitment includes:

1. Optimizing production processes by introducing cutting-edge technologies to monitor and reduce waste and polluting residuals

2. Certifying, by means of clear data, the environmental results achieved

3. Showing a real interest in research and in the use of new sustainable raw materials, such as recycled yarns

4. Supporting important international projects aimed at safeguarding our environment

5. Contributing to the social and financial development of local communities

6. Spreading awareness among our employees and customers so that they can be more respectful of the environment

After many years of research, analysis, consistent upgrades and updates these mills can be considered as the benchmark for successful, green entrepreneurship.